Efficiency Unleashed: MTA Engineers Transforms CMT Operations with eFieldData
May 25, 2024
Executive Summary
MTA Engineers struggled with several inefficiencies in business operations related to extended turnaround time for reports, missed billing opportunities and inconsistent reports across the branches. To streamline their business operations, MTA Engineers adopted eFieldData, gaining the efficiencies it needed for profitability and improving client satisfaction.
Business Challenge
MTA Engineers faced several inefficiencies in their business operations. They were talking forever to get reports out to clients as the cumbersome process involved manual transcription of handwritten data from field technicians, reviewing, scanning, and emailing the reports. This labor-intensive process often led to delays, especially when field staff fell behind in submitting their data, resulting in even longer turnaround times for reports.
Additionally, there were inconsistencies across the branches, as different offices used disparate letterheads and lacked standardized processes. Misplaced paperwork further exacerbated the problem, leading to delays in accessing critical project information.
Another significant challenge MTA Engineers faced was in scheduling pickups for concrete pours. Due to the dynamic nature of Construction Materials Testing schedules, field technicians often forgot or overlooked scheduling pickups. Existing scheduling tool failed to provide comprehensive visibility into pending tasks leading to missed opportunities and billing discrepancies.
These challenges not only hindered productivity but also affected client satisfaction and competitiveness in the market.
Solution
A scalable cloud-based automated workflow software for Construction Materials Testing & Inspections
To address these challenges, MTA Engineers made the strategic decision to implement eFieldData, a comprehensive cloud-based automated workflow software solution tailored for construction materials testing firms. The eFieldData platform streamlined various aspects of the company's operations, offering real-time data entry capabilities via mobile apps, and eliminating unnecessary layers in the reporting process. By empowering field technicians to directly input data into the system via a mobile app, eFieldData eliminated the cumbersome process of transcribing handwritten data, leading to significantly less errors and improved turnaround time for reports.
Moreover, the mobile app’s intuitive interface provided technicians with a comprehensive overview of their daily tasks, streamlining scheduling processes and ensuring optimal resource utilization. The platform's seamless integration of features, including access to proctor lists and reference reports, not only improved technicians' productivity but also minimized the need for manual follow-ups.
Results
Streamlining and Standardizing the Construction Materials Testing Process Across the Board
The implementation of eFieldData marked a transformative milestone for MTA Engineers, ushering in a new era of operational efficiency and effectiveness. Reports that previously took 3-4 days to generate can now be produced within 20 minutes of a field technician completing a job. This rapid turnaround time, coupled with real-time data entry, has led to fewer errors, and enhanced the overall quality of reports.
Furthermore, clients love the professional appearance of the reports, particularly appreciating the inclusion of attached jobsite pictures, which provide concrete evidence of inspections and solidify MTA Engineer's credibility. The ability to compete with larger engineering companies on service quality has strengthened the company's market position and increased customer loyalty.
Additionally, eFieldData has optimized administrative staff's time, allowing them to focus on client interactions rather than manual report typing. The platform's seamless integration with daily operations has minimized missed billings and scheduling errors, resulting in cost and time savings for the company.
Overall, the implementation of eFieldData has proven to be a valuable investment, quickly paying for itself within a few months through improved efficiency and cost savings. MTA Engineers is now well-positioned to navigate the complexities of the construction materials testing industry with confidence and agility.
About MTA Engineering
MTA Engineers, headquartered in Little Rock, Arkansas with locations in Springdale, Jonesboro, and Birmingham serves clients across multiple states, including Alabama, Florida, Kansas, Louisiana, Mississippi, Missouri, Oklahoma, Tennessee, and Texas. The company offers a wide range of engineering services, including geotechnical engineering, construction materials testing, and special inspections. With years of experience in the industry, MTA Engineers has established itself as a trusted provider of engineering solutions, delivering high-quality services that meet the unique needs of each client.
About eFieldData
eFieldData, a subscription-based Software-as-a-Solution (SaaS) platform, developed by Vconnex Services, Inc, is designed for geotechnical firms to automate the workflow process for construction materials testing and field inspections.
efieldData stands out as a unique solution for engineers seeking to automate project workflow and manage lab reports, field reports, timesheets, billing and analyze productivity via dashboards.